Privacy & Security

999taka Privacy Policy — Your Data is Completely Safe With Us

Protecting your personal information at 999taka is our highest priority. By reading this policy, you will understand what data we collect and how it is used.

Last Updated: January 2026 256-bit SSL Secured GDPR Compliant
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Last Revised: 1 January 2026

This Privacy Policy was last updated in January 2026.

1

Introduction — Why This Policy Matters

When you create an account or use our platform at 999taka, certain personal information naturally comes to us. You have the right to know what information is collected, how it is stored, and what it is used for.

999taka believes transparency is the best policy. That is why we have written this Privacy Policy in plain, straightforward language — without complex legal jargon. Our goal is to ensure you fully understand how safe your information is with us.

By using the 999taka platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using 999taka.

Our Commitment

999taka never sells your personal information. Your data is used solely to provide and improve our services.

2

What Information Do We Collect?

999taka collects the following types of information:

Personal Identification Information:

  • Name (as provided during registration)
  • Mobile Number
  • Date of Birth (for age verification)
  • National ID Number (at the time of KYC verification)
  • Email address (if provided)

Financial Information:

  • Deposit & Withdrawal History
  • Transaction Amount & Date
  • Payment Method (bKash, Nagad, Rocket, etc. — only the last 4 digits of the number are stored)

Technical Information:

  • IP Address & Device Type
  • Browser & Operating System
  • Login Time & Session Information
  • Gaming History & Betting Records
Type of Information Mandatory Optional Purpose
Mobile Number Registration & Verification
Name Identity Verification
Date of Birth Age Verification (18+)
Email Communication & Promotions
NID Number KYC Verification
IP Address Security & Fraud Prevention
3

How We Collect Information

999taka collects information in the following ways:

  • Information Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatically Collected: Information collected automatically via cookies and log files while browsing the website or app.
  • From Third Parties: Payment providers (such as bKash and Nagad) share limited information to confirm transactions.
  • Gaming Activity: Betting history, game results, and wallet activity are logged automatically.

Whenever data is collected, 999taka ensures the process is fully secure and conducted over HTTPS protocol.

4

Purpose of Data Use

999taka uses your information for the following purposes:

  • Account Management: Creating and managing your account and ensuring its security.
  • Service Delivery: Processing bets, gaming sessions, deposits, and withdrawals.
  • Fraud Prevention: Detecting unusual activity to keep the platform secure.
  • Communication: Sending promotions, updates, and important notifications.
  • Platform Improvement: Analysing user experience to improve our services.
  • Legal Obligations: Generating reports required by licensing authorities or for legal compliance.
  • Responsible Gaming: Identifying unusual gaming patterns to provide the necessary support.
Marketing Communications

You can opt out of marketing messages at any time. Simply update your notification preferences in account settings or contact our support team.

5

Data Sharing Policy

999taka never sells your data. However, your information may be shared in the following limited circumstances:

  • Payment Provider: Limited data is shared with bKash, Nagad, Rocket, or your bank solely to process transactions. This information is used exclusively for transaction verification.
  • Game Provider: Only technical data is shared with game providers such as Evolution Gaming and Pragmatic Play — never personal identification details.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful government request.
  • Licensing Authority: Relevant information may be shared with regulatory authorities to maintain our gaming licence.

Your information will not go anywhere beyond the cases above. 999taka has no data-trading agreements with any third parties.

What We Don't Do

999taka never sells or transfers your information to advertising companies, data brokers, or unknown third parties.

6

Cookies & Tracking

999taka uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

Types of cookies we use:

Essential Cookies Analytics Cookies Functional Cookies Marketing Cookies
  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Analytics Cookies: Helps us understand which sections of the platform are used most.
  • Functional Cookies: Remembers your language and preferences.
  • Marketing Cookies: Used to display relevant offers and promotions.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log in.

7

Data Retention Period

999taka retains data according to the following timeframes:

  • Account Information: For the full duration the account is active, and up to 5 years after closure.
  • Transaction Records: A minimum of 7 years for legal and regulatory purposes.
  • Gaming History: Retained for up to 3 years.
  • Support Contact: Retained for up to 2 years.
  • Log Files: Automatically deleted after 90 days.

Once the retention period expires, data is permanently and securely deleted. Some information may be kept longer if required by law.

8

Your Rights Over Your Information

You have several important rights regarding your data at 999taka:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections if any of your information is inaccurate.
  • Right to Erasure: You can request the deletion of certain data (excluding information retained for legal reasons).
  • Right to Restrict Processing: You can request that your information not be used for specific purposes.
  • Right to Data Portability: You can obtain a copy of your personal information.
  • Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, email us at [email protected] or reach out via live chat. We typically respond within 7–14 business days.

Limitations

Some data may not be deletable due to legal obligations, fraud investigations, or licensing requirements.

9

Children's Privacy

999taka is intended exclusively for individuals aged 18 and above. We never knowingly collect information from minors.

If we become aware that a minor is using our platform, their account will be suspended immediately and any collected data will be deleted.

If parents believe their child has created an account on 999taka, please contact our support team immediately.

10

Policy Changes & Contact

999taka may update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:

  • A notice will be displayed on the website's main page.
  • SMS notifications may be sent to your registered mobile number.
  • A push notification will be sent via the app.

Continued use of 999taka after any changes will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy, please get in touch with us. Our Data Protection Team is always ready to assist.

Contact Address

Data Protection Department: [email protected] | 24/7 Live Chat Support available.

Security Highlights

How does 999taka keep your information secure?

Our multi-layered security system is always active to protect your data and funds.

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256-bit SSL Encryption

All data transmission and storage is protected with 256-bit SSL encryption — the same level of security used by banks.

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Two-Factor Authentication

OTP verification and device tracking at login. You will receive an instant alert if a login is detected from an unrecognised device.

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AI-Powered Fraud Detection

Unusual transactions and login patterns are automatically detected using artificial intelligence.

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PCI-DSS Compliant

All financial data is stored in accordance with international Payment Card Industry security standards.

Auto Logout

Inactive sessions are automatically logged out. Your account is also protected against unauthorised access from other devices.

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Regular Security Audits

Third-party cybersecurity experts regularly audit the 999taka system.

Your Rights

Your Rights Regarding Your Information

999taka respects your right to privacy.

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Right to Access

You can request to know what information we hold about you at any time.

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Right to Rectification

You may request corrections if any of your information is inaccurate or outdated.

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Right to Erasure

You may request the deletion of specific data where there is no legal obligation to retain it.

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Right to Data Portability

You can request a copy of your personal data.

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Right to Opt Out of Marketing

You may unsubscribe from promotional messages at any time.

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Right to Complain

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the relevant authority.

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Your Data is Safe — Join 999taka Today

Over 500,000 Bangladeshi members trust 999taka. Your data is completely secure — join us today.

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